Accessibility and family-friendly room features
Aloft Chicago Downtown River North has 17 ADA-compliant rooms and accessible public routes, with accessible bathrooms that include roll-in or bench showers and handheld heads. Family-friendly options include two-queen configurations and a kid-focused 'Camp Aloft' bed-in-a-bag package for families booking deluxe two-queen rooms.
In this guide
At-a-glance accessibility and family overview
The hotel lists 17 ADA-compliant rooms among its 272 guest rooms and maintains a wheelchair-accessible path of travel, an accessible registration desk, and elevators. Public areas such as the lobby, business center, and restaurant are served by these accessible routes.
Aloft Chicago Downtown River North markets itself as family-friendly and pet-friendly. The property offers a kid-oriented 'Camp Aloft' bed-in-a-bag package available for families booking deluxe two-queen rooms and welcomes dogs (up to 40 lbs) with in-room pet amenities.
- 17 ADA-compliant rooms reported
- Wheelchair-accessible path of travel and accessible registration desk
- Family 'Camp Aloft' package available for deluxe two-queen rooms
- Dogs welcome free of charge (max 1 dog, 40 lbs; cats not accepted)
Accessible rooms and bathrooms
The property includes ADA-compliant guest rooms; accessible room features typically include roll-in or accessible showers with fold-down seats, handheld showerheads, and grab bars. Photos on the property inventory show accessible showers with folding seats and handheld heads.
If you need a specific accessible feature (e.g., roll-in shower, grab bars, lowered closet, visual alarms), request it when booking and again with the front desk. The hotel advises contacting the property directly for late arrivals past 3:00 AM the morning after check-in.
- Accessible showers with fold-down seats and handheld showerheads (photo references available on hotel images)
- Grab bars and roll-in shower options listed in the hotel's accessibility inventory
- 17 ADA-compliant rooms total — request a specific configuration when booking
| Feature | What to expect |
|---|---|
| Accessible shower | Roll-in or fold-down bench with handheld showerhead |
| Visual/notification aids | Some ADA rooms include visual alarms; confirm at booking |
| Closet & safe access | Open shelving, safe, and lowered hanging available in some rooms |
Family-friendly room types and bed layouts
Room types at Aloft Chicago Downtown River North include: Room, Room, City View, and Room, City View (Windows on 2 Sides). Several configurations offer either 1 King Bed or 2 Queen Beds; deluxe two-queen (two-queen) rooms are the family-oriented option for the Camp Aloft package.
If you want two beds for children or extra guests, request a Room with 2 Queen Beds or one of the City View two-queen options when reserving.
- Camp Aloft kid package is bookable for deluxe two-queen rooms
- Ask for cribs/rollaway availability when you reserve (confirm with hotel)
- Reserve two-queen rooms for families who need separate sleeping spaces
| Room Name | Typical bed options |
|---|---|
| Room | 1 King Bed or 2 Queen Beds |
| Room, City View | 1 King Bed or 2 Queen Beds |
| Room, City View (Windows on 2 Sides) | 2 Queen Beds |
In-room accessibility features and practical layout notes
Guest rooms at Aloft feature open wardrobe shelving, a safe, bench seating, work desk, and vanity sink. Some rooms show open shelving and lowered surfaces that can be easier to use for guests with mobility limitations.
Bathrooms carry Bliss® Spa-branded toiletries but do not function as a spa; accessible bathrooms in ADA rooms include benches and handheld showerheads as noted above. If you have precise mobility or sensory needs, state them at booking so the hotel can match an appropriate ADA room.
- Open wardrobe shelving with safe and coffee setup in many rooms
- Vanity sink and open shelving; some rooms have counter space at reachable heights
- Request rooms with easier transfer space and bathroom grab bars if needed
Accessible public spaces and on-site services
Public areas — lobby, W XYZ Bar, Beatrix restaurant, Re:charge Gym, and business center — are on accessible routes. The W XYZ lobby lounge includes a pool table and seating areas; the business center provides computer stations and a printer 24/7.
The Re:charge Gym is open 24/7 and complimentary for guests; reservations are used for cardio machines. Ask the front desk if you need assistance with accessible equipment access or entry.
- Accessible registration desk and elevators
- Re:charge Gym open 24/7 (reservations required for some cardio equipment)
- Beatrix restaurant and Coffee & Pastry Counter located just off the lobby on accessible routes
Booking, requests, and arrival tips
When booking, specify the exact accessibility features you require (e.g., roll-in shower, visual alarms, lowered counters). The hotel requires reservations to be guaranteed with a credit card and enforces a 21+ minimum age to check in.
For late arrivals (after 3:00 AM the morning following check-in) or to confirm an ADA room assignment, contact the hotel directly. Off-site self-parking and valet parking are offered separately—valet includes accommodations for wheelchair-accessible vehicles.
- Specify required ADA features at booking and confirm again with the front desk
- Minimum check-in age is 21; front desk staffed 24/7 for arrival questions
- Valet parking available (includes electric vehicle charging and wheelchair-vehicle accommodation); off-site self-parking options exist nearby
